Terms and Conditions

Last Updated: November 2025

Welcome to Luxe Collective. By accessing or purchasing from our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Luxe Collective. Throughout the site, the terms “we”, “us”, and “our” refer to Luxe Collective.
We offer this website, including all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Contact Information:
📧 Email: Shop.collectiveluxe@gmail.com
📞 Contact: +91 7433092181
🚚 Courier Partner: Private

2. Products

We specialize in luxury and fashion accessories including (for both men and women):

  • Bags
  • Watches
  • Shoes
  • Shades

All our products are curated to maintain premium quality and authenticity.

3. Orders and Payments

  • All orders placed on our website are subject to product availability and order confirmation.
  • Prices mentioned are inclusive/exclusive of applicable taxes (as displayed at checkout).
  • Payment must be completed through the secure payment gateways provided.
  • We reserve the right to refuse or cancel any order if fraud or unauthorized transaction is suspected.

4. Shipping and Delivery

  • We deliver orders through Private Courier Services to ensure safety and reliability.
  • Delivery timelines may vary based on location, product availability, and courier efficiency.
  • You will receive a tracking ID once your order has been shipped.
  • Luxe Collective is not responsible for delays caused by courier partners or unforeseen events (e.g., natural disasters, strikes).

5. Returns and Exchanges

  • Returns or exchanges are only accepted if the product received is damaged, defective, or incorrect.
  • Customers must notify us within 48 hours of receiving the item by emailing Shop.collectiveluxe@gmail.com.
  • Products must be unused, with all original packaging and tags intact.
  • Once the return is approved, replacement or store credit will be issued as per policy.

Note: Personalized or limited-edition items are not eligible for return or exchange.

6. Cancellation Policy

  • Orders can be canceled within 12 hours of placement if they haven’t been shipped.
  • Once shipped, cancellations are not accepted.
  • Refunds (if applicable) will be processed within 7–10 business days.

7. Intellectual Property

All content, designs, logos, and images displayed on Luxe Collective’s website are the property of Luxe Collective and are protected by copyright laws.
Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.

8. Limitation of Liability

Luxe Collective will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are sold “as is” and used at the buyer’s discretion.

9. Privacy and Data Protection

We value your privacy. All personal information shared during transactions is kept secure and confidential.
We do not sell or share customer data with third parties except as required to complete your purchase (e.g., courier or payment processing partners).

10. Changes to Terms

Luxe Collective reserves the right to update or modify these Terms and Conditions at any time without prior notice.
It is your responsibility to review this page periodically for any changes.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
📧 Shop.collectiveluxe@gmail.com
📞 +91 7433092181